bdbj Privacy Policy
Your personal information is very important to us. This policy describes in detail how bdbj collects, uses, and protects your information.
Introduction and Scope
bdbj ("we", "us", or "platform") is a trusted online betting and casino platform in Bangladesh. This privacy policy describes how we collect, process, store, and protect the personal information of our users.
By using the https://bdbj.cam website or our services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy applies to: all pages of our website, the account registration and login process, deposit and withdrawal transactions, customer service communications, and participation in bonus and promotional activities.
What Information We Collect
To ensure the quality of your service and to operate the platform smoothly, bdbj collects the following types of information:
Personal Identification Information
During account registration we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
- National ID or passport number (where required)
Financial and Transaction Information
For secure payment processing we collect:
- bKash, Nagad, or Rocket account number
- Bank account information (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details
Technical and Device Information
Automatically collected to maintain the security and functionality of the platform:
- IP address
- Browser type and version
- Device type and operating system
- Cookie and session data
- Site usage logs and activity
Gaming Activity Information
To ensure responsible gaming and to improve our services, we record:
- Bet history and results
- Play duration and frequency
- Preferred game categories
- Bonus usage history
- Account limits and self-exclusion instructions
Purpose of Information Use
bdbj uses your personal information only for the following lawful purposes. We never sell your information to third parties for commercial purposes.
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and maintaining your account; password recovery; ensuring login security. |
| Payment Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer; verifying transactions. |
| Identity Verification | Completing the KYC (Know Your Customer) process; age verification (21+); preventing fraud and money laundering. |
| Customer Support | Resolving issues via live chat and email; managing complaints; providing 24/7 support. |
| Responsible Gaming | Identifying signs of excessive gambling; enforcing self-exclusion and limit settings; providing assistance when needed. |
| Security and Fraud Prevention | Detecting unusual activity; preventing the use of multiple accounts; protecting the integrity of the platform. |
| Service Improvement | Analyzing user experience; improving new games and features; monitoring site performance. |
| Marketing Communications | Informing you about bonus offers, promotions, and tournaments based on your consent. You may opt out at any time. |
Data Storage and Security
Security Measures
bdbj uses industry-leading technology to protect your information. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, keeping all information safe between your browser and our servers.
- Encrypted Databases: Stored personal information and financial data are kept in encrypted form on our servers.
- Two-Step Verification: An additional layer of security is provided during account login and withdrawals.
- Access Control: Only authorized staff may access personal information to the extent necessary.
- Regular Security Audits: Regular security reviews are conducted by third-party experts.
- Firewall and Anti-Fraud System: Technology to automatically detect and block suspicious activity is active.
Data Retention Period
We retain your information only for as long as necessary:
- Information for active accounts is kept until the account is closed.
- After an account is closed, financial transaction records are kept for a defined period as required by law.
- Security logs are retained for a limited period.
- After opting out of marketing communications, that information is deleted immediately.
Steps in the Event of a Data Breach
In the event of an unexpected data breach, bdbj will:
- Promptly investigate and contain the incident.
- Notify affected users as quickly as possible.
- Take all necessary steps to mitigate the damage.
- Strengthen security measures to prevent recurrence in the future.
Data Sharing and Disclosure
bdbj does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
Identity Verification Services
Minimal information may be shared with approved third-party identity verification agencies for KYC verification.
Legal Authorities
Information may be provided in response to legal obligations, court orders, or valid requests from law enforcement agencies.
Technology Service Providers
Limited necessary information is shared with technology partners that assist in operating the platform, subject to contractual security assurances.
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device that help improve your browsing experience. bdbj uses the following types of cookies:
- Essential Cookies: Essential for operating the core functions of the platform, such as maintaining login sessions and security verification. These cannot be disabled.
- Functionality Cookies: Remember your preferences, such as language selection and display settings.
- Analytical Cookies: Used to understand how users are using the site. This information is used to improve the site.
- Security Cookies: Used to detect fraudulent activity, bot traffic, and suspicious login attempts.
Non-essential cookies can be disabled through your browser settings, though this may affect some platform functions.
Your Data Rights
As a registered user of bdbj, you have the following rights over your own information:
Right to Access
You have the right to request a complete copy of the information we hold about you.
Right to Rectification
If your account contains incorrect or outdated information, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, subject to legal obligations.
Right to Object to Processing
You have the right to object to marketing communications or to certain types of data processing.
Right to Data Portability
You have the right to request your information in a structured, commonly used format.
Right to Withdraw Consent
You may withdraw consent you have given at any time. This will not affect prior processing.
To exercise these rights, please contact our support team. We will process your request within 30 business days. In some cases identity verification may be required.
Minor Protection
bdbj is strictly committed to protecting minors from gambling. Our platform is for those aged 21 and above only.
- We do not knowingly collect information from any person under the age of 21.
- Age verification is mandatory at the time of registration.
- If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
- We request parents and guardians to monitor children's online activities and use parental control software.
Policy Changes
bdbj reserves the right to update this privacy policy from time to time. In the event of significant changes to the policy:
- A notification will be sent to your registered email.
- The date and details of the changes will be clearly stated on the website.
- Continuing to use the platform after the updated policy takes effect will be considered your acceptance of the new policy.
- If you do not agree to the new policy, you may request that your account be closed.
The date of the latest update will always be shown at the top of this page.
Contact & Complaints
Contact Us
If you have any questions, concerns, or requests regarding your data rights under this privacy policy, please contact our privacy team:
- Email: [email protected]
- Live Chat: Active 24/7 — support available in Bengali
- Response Time: Your request will be processed within 30 business days
- Platform: https://bdbj.cam
Your privacy is our priority. If you experience any issue, please let us know immediately — we are committed to resolving it promptly and effectively.
Related Policies
For more detailed information, please read our other policies:
- Terms & Conditions — Full terms for using the platform
- Responsible Gaming — Guidelines for safe and responsible gaming
- FAQ — Answers to common questions